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By teachers, for teachers

We read every message.

There's a real teacher on the other side of this form. We may not be the fastest, but we will always get back to you.

Send us a message

Whether you have a question, a problem, or just something to say — write to us. There's no ticket system here, just a real inbox.

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Who's reading your message?

Everyone at iTDi is a teacher first. Our support team, our instructors, our founders — we're all in the classroom too. That means we understand the challenges you face, even when our tools don't always cooperate.

"We can't promise a perfectly smooth experience — but we can promise we'll work with you to fix whatever you're facing."

Quick answers before you write

  • Common questions about accounts, courses, and payments are answered on our FAQ page.
  • Looking for a specific course? Browse our course catalog.

Other ways to reach us

Email us at su*****@**di.pro
We typically reply within 1–2 business days. We appreciate your patience.

Reporting a technical issue?

It helps us a lot if you include your browser name and version, your device type (phone, tablet, laptop), and a brief description of what you expected to happen vs. what actually happened.

Find your people

We're part of a global network of English teachers who support each other in and out of the classroom. Connect with us — and them — on social media.

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